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INSPECTION PROCESS UX REDESIGN

 
This UX redesign has made the inspection process at Southern Implants more efficient and effective.

Project Background

Southern Implants is a world-renowned dental implants manufacturer based in South Africa. They achieve excellence with their focus on continual improvement in all parts of their business.

 

This project, launched in November 2019,  required a redesign of their inspection process to ensure that they maintained and even improved the quality of their products while making the inspection process more efficient and effective.

I was employed as a contractor on this project, working with the Inspection and Engineering teams at Southern to codesign a better process.

Research

Fly On the Wall Observations of Inspectors
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Fly on the wall 1 blur
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Fly on the wall 3 blur
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Fly On The Wall 2 Blur
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Interviews with Inspectors and Engineers
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Inspection Process Mapping Workshop with
Inspectors and Engineers
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Ideation

Reverse-Brainstorming with Inspectors and Engineers
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Initial Prototypes
Option 1 (Old System)
Option 1 (Old System)

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Option 2
Option 2

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Option 5
Option 5

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Option 1 (Old System)
Option 1 (Old System)

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Voting by Product Inspectors
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Implementation

Testing Refined Prototypes
EXPLODED (Blurred for Confidentiality Reasons. Based on Option 4 )
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TABLED (Blurred for Confidentiality Reasons. Based on Option 3)
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Evaluation by Inspectors
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Final Design (Blurred for Confidentiality Reasons)
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