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![inspect.png](https://static.wixstatic.com/media/e3085e_b71dae34e91f4d0089c8d1a60a91652d~mv2.png/v1/fill/w_49,h_31,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_b71dae34e91f4d0089c8d1a60a91652d~mv2.png)
INSPECTION PROCESS UX REDESIGN
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This UX redesign has made the inspection process at Southern Implants more efficient and effective.
Project Background
Southern Implants is a world-renowned dental implants manufacturer based in South Africa. They achieve excellence with their focus on continual improvement in all parts of their business.
This project, launched in November 2019, required a redesign of their inspection process to ensure that they maintained and even improved the quality of their products while making the inspection process more efficient and effective.
I was employed as a contractor on this project, working with the Inspection and Engineering teams at Southern to codesign a better process.
Research
Fly On the Wall Observations of Inspectors
![Fly on wall 4 blur](https://static.wixstatic.com/media/e3085e_a74a56d3ceb6417f90ebfb764483dd7f~mv2.png/v1/fill/w_113,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_a74a56d3ceb6417f90ebfb764483dd7f~mv2.png)
![Fly on the wall 1 blur](https://static.wixstatic.com/media/e3085e_2c065e66fa1c44f4ac003c34ef3ad6a5~mv2.png/v1/fill/w_113,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_2c065e66fa1c44f4ac003c34ef3ad6a5~mv2.png)
![Fly on the wall 3 blur](https://static.wixstatic.com/media/e3085e_4dfb99c274a143408a7e6e60b64f2443~mv2.png/v1/fill/w_113,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_4dfb99c274a143408a7e6e60b64f2443~mv2.png)
![Fly On The Wall 2 Blur](https://static.wixstatic.com/media/e3085e_cbfc70c77ae3410ea9f90ad764155b64~mv2.png/v1/fill/w_113,h_85,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_cbfc70c77ae3410ea9f90ad764155b64~mv2.png)
1/1
Interviews with Inspectors and Engineers
![SAY THINK DO FEEL.png](https://static.wixstatic.com/media/e3085e_aca06af1a3164ae5b2e9611ac123d7ea~mv2.png/v1/fill/w_114,h_114,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/SAY%20THINK%20DO%20FEEL.png)
Inspection Process Mapping Workshop with
Inspectors and Engineers
![Journey%20Map_edited.jpg](https://static.wixstatic.com/media/e3085e_07ad96c2dc424c75906aafb074fe77b5~mv2.jpg/v1/fill/w_148,h_90,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Journey%2520Map_edited.jpg)
Ideation
Reverse-Brainstorming with Inspectors and Engineers
![Reverse Brainstorm.jpg](https://static.wixstatic.com/media/e3085e_990aeed782ba4209b705df3eb25b6b0e~mv2.jpg/v1/fill/w_106,h_84,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Reverse%20Brainstorm.jpg)
![Reverse Brainstorm 2.png](https://static.wixstatic.com/media/e3085e_aff9fef8910941c49c5d760cd7c47188~mv2.png/v1/fill/w_90,h_84,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Reverse%20Brainstorm%202.png)
Initial Prototypes
![Option 1 (Old System)](https://static.wixstatic.com/media/e3085e_43180c9472654d4ebf4c5dab7a70954a~mv2.png/v1/fill/w_49,h_35,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_43180c9472654d4ebf4c5dab7a70954a~mv2.png)
Option 1 (Old System)
![Option 2](https://static.wixstatic.com/media/e3085e_73bcbdeb72d64c3da9630f144e7c1754~mv2.png/v1/fill/w_49,h_69,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_73bcbdeb72d64c3da9630f144e7c1754~mv2.png)
Option 2
![Option 5](https://static.wixstatic.com/media/e3085e_d0cc51807c0e482fa54bcb857f95396a~mv2.jpg/v1/fill/w_147,h_104,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_d0cc51807c0e482fa54bcb857f95396a~mv2.jpg)
Option 5
![Option 1 (Old System)](https://static.wixstatic.com/media/e3085e_43180c9472654d4ebf4c5dab7a70954a~mv2.png/v1/fill/w_49,h_35,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e3085e_43180c9472654d4ebf4c5dab7a70954a~mv2.png)
Option 1 (Old System)
1/5
Voting by Product Inspectors
![Voting.png](https://static.wixstatic.com/media/e3085e_4ca333da1d8647709d1d19bf45226296~mv2.png/v1/fill/w_60,h_40,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Voting.png)
Implementation
Testing Refined Prototypes
EXPLODED (Blurred for Confidentiality Reasons. Based on Option 4 )
![Exploded.png](https://static.wixstatic.com/media/e3085e_be52b98838094954a25fd1dc52bc6b19~mv2.png/v1/fill/w_82,h_58,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Exploded.png)
TABLED (Blurred for Confidentiality Reasons. Based on Option 3)
![Tabled Blur.png](https://static.wixstatic.com/media/e3085e_b6b973d4be3244c5ae79e74c338b5dfa~mv2.png/v1/fill/w_82,h_58,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Tabled%20Blur.png)
Evaluation by Inspectors
![Evaluation.png](https://static.wixstatic.com/media/e3085e_297b81fd83474c4084cc066622f55498~mv2.png/v1/fill/w_77,h_46,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Evaluation.png)
Final Design (Blurred for Confidentiality Reasons)
![Final Blurred.png](https://static.wixstatic.com/media/e3085e_a47b3554387c4feda3af6f9d6da14b37~mv2.png/v1/fill/w_81,h_57,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Final%20Blurred.png)
Anchor 1
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